2026 IKDDS Annual Meeting

Attendee Registration is OPEN!!
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“How To Create A Memorable Patient Experience in YOUR Practice”

We all want patients who say “yes” to treatment, show up on time, consistently reappoint, refer friends and family members and more. It’s not that difficult to accomplish, and it all begins with providing a memorable patient experience – from the time they call on the phone until the time they leave with a beautiful smile!

This fun, fast-paced course is perfect for all doctors and team members who want to easily take their practice to a level they never thought possible! In this course Dr. Madow takes a “deep dive” into steps that can turn any practice into one that is highly productive, extremely profitable, patient-centric, team oriented, and FUN! Plus, everyone will laugh so much they won’t believe they’re at a dental seminar!

Here are some of the things attendees will learn:

• Why patients say “no” to treatment and how to change that forever!
• Dr. Madow’s special secret for NEVER running late in your practice!
• The first thing to do when someone calls to cancel. It may seem counterintuitive, but it saves 90% of these callers!
• How to get tons of referrals without begging, pleading, or sounding desperate!
• Happy team, happy patients, happy doctor? We’ll show you how!
• Increase your case acceptance with the “Ninety Second, No Pressure, $15,000 Treatment Plan!”
• Why not collect 100%? Here’s the simplest and best financial policy.
• The “magic phrase” that MUST be said at every new patient appointment!
• One simple phone call that can lower your overhead by thousands every month!
• Want the practice of your dreams? Ban these eight dental phrases NOW!
• The absolute best answer when a patient asks “How long will this last?” It gets them to say “Let’s schedule it!”
• Is your practice “Calibrated?” If not, you are losing patients and treatment.
• Five things that are wrong with your dental website and how to fix them immediately!
• The supercharged patient-friendly exam that gets patients to ask for treatment before you say a word!
• Why the “new patient fix” is so dangerous and how to get rid of it.
• The biggest mistake made when a new patient calls and how to end it – this will help you appoint more patients than ever before!
• Two “Obvious Secrets” to case acceptance. Learning them changes everything!
• The myth of the “Work / Life Balance” and how to truly find dental happiness.
• An amazing story that will change the way you look at dentistry forever!
• Much, much more!!

About the Speaker, Dr. Richard Madow:

Since co-founding The Madow Center for Dental Practice Success in 1989, Dr. Richard Madow has been a trailblazer in helping dentists achieve unparalleled success and fulfillment in their practices. Recognized as a perennial “Leader in Dental Education” by Dentistry Today and a “Top Dental Consulting Provider” by Healthcare Business Review, Rich’s insights have reached over 100,000 dental practices worldwide through his highly influential publications, articles, and blogs.

With his unique blend of humor and spontaneity, Rich has captivated standing-room-only audiences across North America, inspiring dental teams to redefine their careers, elevate practice performance, and infuse joy into every day. From skyrocketing profitability to creating memorable patient experiences, his teachings resonate with those seeking to transform their practices and lives.

Beyond the dental world, Rich’s talents extend into music and beyond. An award-winning musician and songwriter, he’s performed at venues throughout North America, with his tracks available on Spotify, Apple Music, and more. A seasoned traveler who has explored over 60 countries, Rich is also the author of the Amazon.com bestseller “Is Your Frog Boiling,” cementing his status as a multi-faceted leader in both dentistry and life.

Registered Booths Featuring the following organizations:

• 1st Source Bank
• Absolute OSHA Consulting
• Applied Technology Group
• Be Prepared, Inc.
• BencoDental
• Blue & Co., Inc
• C3 Constructions Services, LLC
• CARR, Inc
• Core Scientific
• Custer
• Galecki Financial
• HRI Dental & Vision
• IDA
• IDA Insurance Trust
• Indiana Dental Designs
• MedPro Group
• Nobel BioCare
• Northshore Handpiece Repair
• Patterson Dental
• Practice Protection
• State Bank
• Stoller Dental Lab
• SYM Financial Advisors
• and more!